habitats are shipped prepaid and are insured for the invoice
amount. If damage occurs, the problem is resolved through
the carrier. If the package is damaged when it arrives, you
have two choices: open it and document any damage in the
presence of the driver, or you may refuse the shipment. ALL
CLAIMS FOR DAMAGE MUST BE REPORTED TO US WITHIN 24 HOURS OF
work performed at Acrylic Bird Cages is guaranteed to be at
its best workmanship possible. If the habitat is not what
you expected, please call immediately to explain. We ask
that you send a picture of the discrepancy or arrange to
ship the habitat back for our inspection. Original packing
material must be intact. Shipments must be insured for full
invoice value. If the problem is
as stated, we will correct it or replace the habitat at no
goal of The Final Design process is to insure that all
parties are in agreement as to what is expected in the
design and construction of the habitat. If you receive your
habitat and you think it is not what you expected, please
call immediately. We will follow the guidelines in the
Workmanship and Damage in Shipping outline.
Bird Cages' goal is to allow unobstructed vision for your
bird. We can only assume that your bird would prefer this as
much as you. That is why we will make every effort of trying
to resolve any issue in Shipping, Workmanship or Design
After you accept the quote, and the Final Design is
not what you expected, a $75.00 Design Fee will be applied to the
invoice for each Final Design and the balance of the agreed upon price will be refunded.
Revised orders or design agreements are subject to shop rate and materials.
Hourly shop rate is $50.00 plus materials and shipping.
measurements are critical, please specify in the Final Design.
Please inquire or click here for laser cutting info.
- 0.125" +/- 0.03125"
Unless specified, within 0.25" - 1.00" of drawing.
don't like it, but "late happens" because each habitat
is built one at a time for each customer. We don't rush! But we
try and stay within the specified time frame.